Daily life

Security

The Balkans have been given a bad image terms of security. These ideas are generally unfounded. In fact, you will have no more problems in Bulgaria than in any other European country as long as you respect the basic rules of comportment.
For example, be vigilant in public places, don’t leave valuable objects in your vehicle and avoid carrying large amounts of money on you. We equally recommend keeping the following emergency numbers with you at all times:

European number of emergency – 112
Police – 166
Firemen – 160
Ambulance – 150
Roadside assistance – 91.146
Traffic police – 982.27.23
British embassy – (+359) (2) 933 9222

Uses and Customs Daily life in Bulgaria is made up of a certain number of customs which are good to know about in order to better understand the Bulgarian people. To begin with, the movement of the head indicating affirmation and negation are inverted in relation to ours. To avoid miscommunication accompany your gestures with the corresponding word: DA for yes and NE for no.
If you are invited to the home of a Bulgarian, think of bringing along a small gift and be sure to take off your shoes at the entrance.
People shake hands upon meeting, even females. In additions, the day is accompanied by an array of superstitions with origins in Pagan traditions. It is expected to leave a tip for waiters and most other service personnel. At the table, to not look your guests in the eyes when you toast is seen as a sign of disrespect.

Bulgaria is one hour ahead of Western Europe and two hours ahead of United Kingdom time. Time changes take place on the same date as the rest of Europe.
The electrical system works with 220V and the normal plugs are 2 pronged.
The language can be a problem, but thanks to the helpful Bulgarians, you won’t have any major difficulties. It will most certainly be an enriching human experience.

Open hours

Businesses and administration buildings have open hours similar to those practices in UK. On the other hand, nocturnal life continues late into the night allowing you to dine or amuse yourself.

Post office

Post offices are present everywhere. Their services are at your disposition on weekdays and Saturday mornings. For a small amount of money you can send your friends a card that they will receive one to two weeks later.

Telecommunications

Think about bringing your mobile phone so you can keep in touch while you are in Bulgaria. Ask your phone provider for information regarding prices before you leave. In addition the GSM coverage is excellent for the group of countries.
To telephone England from Bulgaria, type 00 followed by the country indicator 44 and finally your correspondent’s phone number without the first zero.
To call within Bulgaria, type only the number of your correspondent without the country code.
If you wish to call Bulgaria from the UK, type 359 followed by the number you are calling without the first zero.

Internet

To check your e-mail, please contact the hotel reception, or, go to one of the many internet cafes, cheap and mostly open 24/7.

Bank

The Bulgarian currency is the lev (plural – leva). 1 lev (Lv.) is equal to 0.51 €. Lev is divided into 100 stotinki (st.). Consider changing your currency immediately, as prices are displayed and payable in local currency.

Exchange

Change bureaus are present everywhere with longer open hours than those of the banks. Pay attention to the exchange rate in order to avoid a bad surprise. For more security, visit a bank.
The names of some of the banks operating in Bulgaria: SG Expressbank, BNP Paribas, Deutsche Bank, First Investment Bank, Raiffeisen Bank, UBB, etc..

Travellers cheques

These are the best method for avoiding theft, but can include a heavy commission. In addition, converting them to cash is not always easy since most change bureaus don’t accept them.

ATMs

The system is developing quickly and certainly the most practical means to avoid transporting large sums of money. Unfortunately, the commissions attached to each transaction can increase the costs.

Credit Card

Remember to set your trip with your credit card, because many services and insurances associated with them. However, at present few merchants accept this form of payment .

Payment

No, we do not charge any extra fees or fuel surcharges. The listed price is the price you pay. Including tax.

We understand that you may not have a printer handy when you’re traveling so it is not necessary to have a printed copy. However, we require that you show ID matching your reservation and also the Order # that is immediately emailed to you after you make your reservation.

Please contact us to get the latest information on your desired trip.

Preparation

Wear whatever is comfortable. It is recommended to have a sturdy pair of broken-in trail shoes, boots, or sneakers. It is preferable to dress in layers and wear clothing that will wick away perspiration and keep you dry and comfortable

Not much, remember our trips are all inclusive. We do suggest you bring appropriate clothing to fit the season and a day pack to carry extra snacks and water.

SPRING

It’s certainly the most beautiful time of the year to discover the country in its best conditions. In fact, the mild climate, the green, flowering countryside and the lack of tourists allow you to appreciate the authenticity of the villages hidden in the mountains and their exceptional surroundings. It’s the season of the South and of travellers wishing to get away from the crowds, looking for serenity, the beauty of nature, and low-season prices.

SUMMER

The magnificent fine-sand beaches of the Black Sea and the warm water (25°C and up) are the principal attractions of this season. Yet we strongly advise you not to forget about the mountainous region. Those looking for a bit of fresh air and a more intimate setting will appreciate a short stay here.

AUTUMN

It’s a season full of charm and melancholy, with a climate even more pleasant and the nature that pushes away the approaching winter. Give your trip a different spin and discover the riches of a country that continues to be within your reach. To fully appreciate this interesting season, however, don’t forget you umbrella.

WINTER

During this season, this mountainous country is covered with a blanket of snow pleasing to the winter sports enthusiasts. A night in with friends around the fire with a good bottle of Bulgarian wine is a moment of pure pleasure that creates wonderful memories and gives authenticity to your voyage. Don’t forget to bring along snow tires.

Reservation

There are no refunds for cancellations within 3 days of your tour, or if you decide not to show up.

For any cancellation, fees are applied according to the time before the departure.
Percentage retained of the total price:

  • over 30 days : 30 %
  • from 30 to 16 days : 40 %
  • from 15 to 11 days : 50 %
  • from 10 to 3 days : 80 %
  • less than 3 days : 100 %

Yes. Reservations are required for guaranteed spots on all tours. Reservations help us determine the number of guides we need to ensure that our groups remain manageable and enjoyable, and they allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.

Shopping

Bulgarian products, in general, are of decent quality at an interesting price. Don’t hesitate to visit the stores and markets; you might find something that you are missing. The prices are posted and difficult to negotiate. The shopping is agreeable without insistent salespeople bothering you. There exist several typical products, easy to transport and rich in memories. Decorative arts are distinguished by their quality workmanship, a beautiful finish, as well as rich ornamentation.

The superb religious icons that you are sure to admire during your visits to the monasteries and orthodox churches are often reproduced by local artists and are a souvenir full of the Bulgarian spirituality.
Sculpting wood is an ancient art form that continues to this day. The magnificent carved doors, richly decorated ceilings and finely crafted icons are significant examples of the savoir-faire of the Bulgarian artists. You can find small carved objects such as chess pieces, jewellery boxes, toys as well as musical instruments.
The practices of fabric making and embroidery are centuries old. The beauty of traditional costumes and the insides of Bulgarian houses are witnesses to this heritage. Among the works that you can bring home include hand-woven Bulgarian rugs, shirts, tablecloths and napkins meticulously crafted or of course those unrivalled woollen socks.
Pottery is certainly the most ancient occupation in Bulgaria which dates to the 9th century. Today, next to its decorative aspect, it’s above all their usefulness that is appreciated. As a prime example, you can purchase painted pottery and ceramic pieces such as dish ware, vases, pots, etc. Make sure not to forget the Bulgarian crystal which, though not well known, is nonetheless extremely attractive.
Leather goods have a use both decorative and practical. Today they hold, as in the past, an important place in the decoration of the home.
Goldsmith’s art is very popular and a good deal. You can find a number of jewellery stores which offer notably a large range of products in gold.
Bulgaria is the number one world exporter of rose extract. In the Valley of Roses, but also throughout the country, you will find it in small bottles or vaporizers. Cosmetic products, jam, rose wine and other products can be purchased…Finally, don’t forget to bring back a bottle of two of a good Bulgarian wine and/or Rakia (eau de vie) to share with your friends. Finally, don’t forget to bring back a bottle of two of a good Bulgarian wine and/or Rakia (eau de vie) to share with your friends.

Weather

We do hike in the rain, snow, wind and any other weather conditions that nature decides to throw at us. After all, we’re going on adventures! If the weather is unsafe for any reason, the trip will be changed or postponed. You will be notified the week of your trip if there are changes due to weather.